Top 30 RPA Interview questions for 2020

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Q1. What is RPA (Robotic Process Automation)?

The Robotic Process Automation is a trending technology in the market where:

Robotic: Robotic means “machines that copy the human actions.”

Process: Process means “the sequence of steps which lead to a meaningful activity.”

Automation: The meaning of automation is “Any process which is done by a robot or machine without any human intervention.”

RPA Interview questions

We can say that the “RPA (Robotic Process Automation) allows the organizations to copy the manual task just like a human being without any human interference.”

The user can automate business operations with the help of Robots to reduce human efforts.

Q2. What are the benefits of RPA?

There are several types of RPA (Robotic Process Automation) benefits that are given below:

1. Cost Decrement: The organizations can easily automate the manual and repetitive tasks in RPA. We can reduce the efforts as well as the cost of RPA projects.

2. More Accuracy in Lesser time: The Robots or machines do not commit any mistake. They exactly do the work as per the coding instructions. In this way, RPA always helps us to reduce human errors in repetitive and tedious tasks.

3. Easy to learn and implement: RPA is very easy to understand by anyone because the user doesn’t need any coding skills. Anyone can automate the manual task by using drag and drop features.

4. No typical coding required: The user can implement the Robotic Process Automation to automate the repetitive tasks or processes within any organization. Computers do all automated work. The method of automation is related to any desktop tool or web application.

5. Improved Business Results: By using RPA technology, employees can save their time. They are focused on higher value-added activities.

Q3. What is the difference between UiPath, Blue Prism, and Automation Anywhere?

UiPath Blue Prism Automation Anywhere
1. UiPath is the most popular tool. 1. The Blue Prism tool is more popular than Automation Anywhere. 1. This tool of RPA (Robotic Process Automation) is the least popular.
2. Free edition and community edition of this tool are available in the market. 2. No trial version or free version of this tool is available in the market. The user has to purchase if anyone wants to learn this tool. 2. The trial version of Automation Anywhere is available but expires after 30 days.
3. The user doesn’t need high coding skills for this tool. UiPath has a user-friendly visual designer. 3. Blue Prism has a visual designer, and this tool is easier than Automation Anywhere. 3. Automation Anywhere tool is developer-friendly. It also requires high programming skills.
4. The user can develop front and back-office Robots by UiPath. 4. Blue Prism tool is used to the back office automation only. 4. We can create font and back-office Robots with the help of Automation Anywhere.
5. This tool has a web-based orchestrator. 5. Blue Prism also has a client-server architecture. 5. The Automation Anywhere tool has a client-server architecture.

Q4. What is the RPA life Cycle?

The Robotic Process Automation (RPA) is used in several types of industries to help humans by automating their work.

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                                   Figure: Life Cycle of RPA.

RPA life cycle has four phases that are given below:                                      

1. Analysis Phase: The business team and RPA architect work together to analyze the business process of RPA development.

2. Bot development phase: The developer team starts working on the automated workflow to the in the distinct development environment.

3. Testing: The user can run testing life cycle such as SDLC to analyze the quality and correct defects.

4. Support and Maintenance: The bot enters into the maintenance phase after the development and testing phase. The maintenance phase provides continuous support and helps to the immediate defect resolution.

Q5. Explain the characteristics of RPA?

Organizations need some key challenges like cost reduction, operational excellence, regulatory compliance, etc. The RPA provides all these features. It also supports simplicity, flexibility, and low- investment.

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There are some key characteristics of RPA that are given below:

1. Computer-coded software

2. Programs imitate human interaction with applications

3. Cross-functional application

4. Virtual Workforce controlled by business operations

5. Agile and non-invasive, work with the IT structure and governance.

Q6. Why is chatbot different from Robotic Process Automation?

Chat Bot: The Chatbot is a programmed bot (automated program) that is used to chat with the user (human). The chatbots or smart bots are involved in some forms of conversational interaction. It involves the user via either voice-activated or messaging interfaces.

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RPA (Robotic Process Automation): The bots (automated programs) are used in RPA. It is programmed to automate the manual business process. The bot is used to execute the task or activity within an organization for the growth of business operations.

RPA can be applied to the discrete process, which does not involve any type of user interaction. 

Q7. What do you understand by the bots in RPA?

The Bot is an automated program. It operates as an agent or another program and copies the human activity.

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The bots are the configurable software, which is used to control and perform the task assigned by the developer. They interact with an in-house application, websites, and user portal, etc.

Q8. What are the advantages of RPA tools?

The RPA tools save time and human efforts in the repetitive task. These tools are software that configures the automated task. The different types of advantages of RPA tools that are given below:

1. Optimized Use of Resources.

2.  Increased Adaptability and flexibility in processes.

3. Improved communication.

4. Secure enterprise data.

5. Error-free operations.

6. Discover automated responses and triggers.

Q9. Which RPA tool is an open-source platform for automation, and why?

Robot Framework is an open-source Robotic Process Automation solution. It is used to automate business processes.

It is extensible, which means that it can be integrated virtually with any other tool.

Q10. Explain the architecture of RPA (Robotic Process Automation)?

RPA architecture is a combination of several tools, platforms, and different infrastructure elements. RPA architecture has five layers to perform various tasks. Architecture layers of RPA are given below:

1. Applications under Robotic Process Automation.

2. RPA (Robotic Process Automation) platform.

3. RPA tools.

4. Execution infrastructure of RPA

5. Configuration management in RPA.

Q11. Explain popular tools of RPA in detail?

RPA technology allows software Robots to copy human behavior. Some of the most popular tools of RPA are given below:

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1. UiPath

The UiPath is a windows software that is designed to empower business analysts to automate business operations.

The UiPath is also a global software industry that develops a platform for Robotic Process Automation.

2. Blue Prism

Blue Prism is the UK- based software development company in the field of Robotic Process Automation.

It supplies Robotic Software to automate the repetitive and boring task, which works exactly like a human.

3. Automation Anywhere

Automation Anywhere is one of the most popular RPA vendor or a tool. It offers a powerful and user-friendly RPA capability to automate the complex repetitive task.

It is a web-based management system that uses the control room to execute the automated task.

4. Pega

The Pega robotics is used to add the ability of automation in the repetitive tasks with the help of a user interface in the existing applications. The user can create automation in Pega Robotic Studio.

6. Jacada

Jacada interacts with low code automation. It allows the business analyst to reuse integrations and conventional flows across multiple channels.

7. WinAutomation

WinAutomation is an automation tool. It is a powerful and intuitive platform for windows and allows the user to automate any desktop and web-based tasks. The macro recorder of WinAutomation sets the computer on autopilot.

8. NICE Systems

NICE is an RPA tool, used for basic process automation. It provides detailed information about the bot performance and usage. This tool has the feature to attended the Bot system.

Q12. What are the applications of RPA?

The RPA software Bots interacts with the in-house application, website, and user portal.

RPA developers also create applications by using artificial intelligence and machine learning.

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There are different kinds of applications that use RPA to automate the task. Some RPA applications are given below:

1. Mass Email generation, achieving and extracting

2. HR (Human Resource)

3. Conversion of Data Formats and Graphics

4. Manufacturing and Retail

5. Process list and file storage

6. Travel and Logistic

7. Banking and Financial services

8. Online Shopping

9. Finance Management

10. ERP transactions

Q13. What are the steps needed by the user to implement the RPA?

Some primary steps that a user need to implement the RPA (Robotic Process Automation), are given below:

1. Identification of automation opportunities.

2. Optimization of Identified process or operation.

3. Build a business case.

4. Select the RPA vendor according to the developer’s choice.

5. Create a model of RPA Development.

6. Continue building the RPA bots.

Q14. What is the difference between Thick and Thin client?

Thick Client

Thick Client is an application that is directly installed on the local machine. It implements its features and never depends on its server.

The thick client may connect to the servers, but it remains functional when it disconnects.

Thick client is the client-server architecture or networks. These networks provide broad independent functionality of the client-server.

It is also known as “client” or “Fat Client.” The thick client requires at least a periodic connection of a network or central server, but it can perform many functions without connection.

The thick client has high purchasing and running costs. It is a traditional desktop-style PC tower unit.

It is connected to the server but processes the data by itself. It transmits that data to the server rather than depending on the server to do the work.

The server in the thick client accesses only the required data immediately. So, no loss of data or the production time in this client.

The thick client has fewer individual units and requires severs. It is more difficult for IT teams to deploy.

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Thin Client

The thin client is the software. The features of a thin client depend on the servers, such as the cloud platform. It is designed to communicate with the server.

We can say that the thin client is based on the remote server. The functionality of thin client depends on a faster network connection. Data is normally stored on servers in these clients.

Q15. What do you understand by the future scope of RPA?

The Future scope of RPA is infinite and huge. It is the silent revolution in the IT industry.

It is expected that RPA gains higher potential in terms of usage and workforce implementation in the near future.

Machine learning and artificial intelligence are also used in RPA, which has become more popular and trending day by day. Six fields related to the banking sector will get completely automated in the future.

Q16. Explain different types of bots?

The Bots are used to perform the task assigned by the developer. Several types of RPA Bots used in RPA process are given below:

  1. Task Bot
  2. Meta Bot
  3. IQ Bot
  4. Chat Bot

Q17. How can the user create the RPA bot?

In Bot Store, The user will get a lot of pre-built Bots for every type of business in automation.

The RPA Bot can be created by carrying out the following steps which are given below:

1. Recording the task

2. Completing the implementation of Bot

3. Testing the Bot

4. Uploading the Bot performance in the automation

Q18. What do you understand by the Screen Scraping in RPA?

Screen Scrapping is the most useful feature of RPA tools. It is related to capture the bitmap data from the screen and cross-check that data against the stored information.

Several benefits of screen scrapping are given below:

1. It works on the application which is not accessible, even using the UI (user interface) frameworks.

2. It provides test digitization through optical character.

3. Screen scrapping is easy to implement and accurately capture the data.

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The screen scraping is used to work with the application interfaces. The interface is not directly accessible through the available UI (user interface) framework or code.

Q19. Explain the frameworks which are used for software automation testing?

Four types of frameworks used in software automation testing:

1. Hybrid Software Automation testing framework.

2. Keyword-driven Automation testing framework.

3. Modular Automation framework.

4. Data-driven Automation framework.

Q20. Explain the workflow of RPA (Robotic Process Automation)?

The RPA is the subset of workflow automation, which relies on “Software Robots” to automate the repetitive task.

It automates the boring task either by integrating the API of the external system or by controlling the GUI (Graphical user interface) of the external system.

Q21. What is the difference between Robots and Macros?

Robots Macros
1. The robot allows the user to learn and enhance itself from the repetitive and boring process.  1. Macros and scripts are the kind of programming code with short sequences. The user does not learn anything from the repetitive and tedious task.
2. It can act autonomously and copy human behavior. 2. It cannot work autonomously like Robots.
3. It replies to the external stimuli and reprograms itself. 3. It doesn’t respond to any external stimuli.
4. Robots provide highly secured automation. 4. The security is not a high priority in Macros.

Q22. Explain any two email automation commands?

The Email automation command is used to automate the email account task. Two commands of email automation are given below:

1. Get an email from the mail server

Get an email from the mail server command allows the user to retrieve emails from the mail server.

2. Delete emails from the mail server  

This command is used to delete the recent message from the Inbox. It is used together with the LOOP command to delete the emails one by one based on conditions or situations.

Q23. Explain the variables of Automation Anywhere?

There are two main types of variables that exist in Automation anywhere, are given below:

  • System Variable
  • Local Variable

Q24. What are the default logs in RPA?

The logs are time-stamped files. These contain informational events, errors, and warning messages which are relevant to the application.

If an orchestrator is unavailable, then logs are stored in the local database, which is available in disk space until the connection is restored.

When the connection is restored, logs are sent in batches in the order in which they have been generated.

Six types of default logs in UiPath are given below:

1. Execution start

2. Execution end

3. Transaction start

4. Transaction end

5.  Error log

6. Debugging log

Q25. What do you understand by Data Scraping?

Data Scraping is a technique of importing the information from the website into a spreadsheet or local file which is saved on the computer. It is also known as web scraping.

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Data scraping is one of the most efficient ways to get the data from the websites.

The computer programs extract the data from human-readable output.

This output is generated from another program in the data scraping process. The organizations use data scraping in many ways to grow their business.

Q26. What are the use cases in RPA?

Robotic Process Automation is the system that permits the business to automate the task, which is typically carried out by the employees.

 There are several use cases of RPA that are given below:

1. Customer Service

2. Invoice processing

3. Payroll

4. Price comparison

5. Process the HR (Human resources) information

6. Healthcare Departments

Q27. Explain any three areas of RPA use cases?

Robotic Process Automation enables the organization to make use of software Robots for finishing all the repetitive tasks in time – consuming work for improved customer satisfaction.

The three areas of RPA use cases are given below:

  1. Web site scrapping
  2. Transfer the data from one system to another.
  3. Call center operations.

Q28. Explain any four ways to automate the RPA use cases?

There are several ways or tools to automate the RPA use cases, are given below:

1. RPA UiPath

2. RPA Blue Prism

3. Automation Anywhere tool of RPA

4. Pega in RPA

The RPA tools or vendors are the software. The user is configuring the task to automate the business process with the help of software tools.

Q29. What is project debugging in UiPath?

The debugging is a process of identifying and removing errors from the given projects.

It is done to make sure the project or application is error-free. The Breakpoints are used to pause the project execution to check the state at a given point.

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Logging enables us to display the details about what is happening in the project in the output panel. It makes it easier for the user to debug the automation.

Q30. What is tracing, and how can we enable the tracing in UiPath?

 UiPath generates a log file by default. The log file tracks the activity of the studio and Robots.

The logs are accessed by executing the ribbon tab after clicking the open log button.

More details of Automation are needed for complex issues. The tracing must be enabled to gather those details of automation.

Tracing generates .etl file in UiPath Studio. This file contains binary log data for tracing, such as disk access and page faults.

The .etl file is used for logging the high-frequency events while tracking the performance of any operating system.

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